Refund policy
Standard Return Policy & Exercise the Right of Withdrawal.
Reaven applies the European Law and the Italian law (D-Legs. 4th of November 2021 n 170) as far as return and exercise of right of withdrawal concerns in the European Union Countries. In the rest of the World the sales are final.
In particular:
There are a few important things to keep in mind when returning a product you purchased online from REAVEN:
- You have 14 calendar days to return an item or exercise your right of withdrawal from the date you received it.
- Only items that have been purchased directly from REAVEN can be returned to REAVEN.
- Product returned must be in original conditions without any sort of alteration.
- Please ensure that the item you're returning is repackaged with all the the promotional items included in the shipping bag/box.
- Returns are at the Customer's expense.